At Card Masters, we are committed to delivering your order safely and efficiently. Please review our shipping policy for important details regarding order processing, shipping rates, and delivery information.
1. Order Processing
📦 Orders are typically processed within 2-10 business days (Monday–Friday, excluding public holidays).
🚀 Processing times may be extended during peak seasons, holidays, or promotional events.
2. Shipping Rates
Shipping costs are calculated at checkout based on:
✔️ The total weight of your order.
✔️ The shipping destination.
You will see the final shipping cost before confirming your order.
3. Shipping Confirmation & Tracking
📧 Once your order has shipped, you will receive a confirmation email with a tracking number.
🔍 You can use the tracking number to monitor the status of your shipment.
4. Shipping Restrictions
🚫 We currently dont ship to numerous countries, including but not limited to Asia, Afrika, Europe Middle East.
📦 International countries, United States, United Kingdom and Canada.
5. Address Accuracy
📌 Please ensure that your shipping address is correct and complete before placing your order.
📌 Card Masters is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
📌 If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
6. Order Issues (Delays, Damages & Lost Packages)
🔹 Delays: While we strive to ship orders promptly, delays may occur due to carrier issues, weather conditions, or peak periods.
🔹 Damages: If your order arrives damaged, please contact us within 48 hours with clear photos of the packaging and items.
🔹 Lost Shipments: If your tracking shows no updates for 14+ business days, please contact us for assistance.
📧 For shipping-related concerns, email us at support@cardmasters.com
7. Returns & Exchanges
For details on returning or exchanging an item, please refer to our Returns & Refunds Policy.
Thank you for shopping with Card Masters! We appreciate your support and are here to provide the best possible shopping experience. 🚀
